NG-Design

Click here to edit subtitle

FAQs

PAYMENT INSTRUCTIONS!

Click on the BUY NOW button. After completing the transaction you MUST click the link that says "Go back to NG Design" in order to get to the download link for the plans!


The download will be a .rar file, you need WinRar to open it (this is a free program). The file is password protected. I will email you the password as soon as I can (the day of purchase). Unfortunately we do not have an automated system setup at this time.


If you have any questions or are unable to access the download link, please email us at [email protected] with your date of purchase, name, and paypal email.





I bought a set of plans, but I cannot find the download link?
-After you complete the PayPal transaction, there is a link on the page that will say "Go back to NG Design". You MUST click this link in order to be taken to the download location. If you are unable to get back to the page with the link, just email us at [email protected] with your name, PayPal email, and date of purchase and we will get back to you as soon as possible.

The plans file is password protected, but I do not have a password?
-Unfortunately we are having difficulty getting an automated system to work, so for now, once the transaction is complete I will personally email buyers with the password specific to the plans set they are buying. I will be emailing the password to the email that your PAYPAL is attached to! Please contact us at [email protected] if you would like us to email it elsewhere.